Shipping policy

Last updated: October 22, 2026

Free shipping
Shipping is free on every order to all countries we currently ship to, with no minimum purchase. The shipping cost shown at checkout is always €0 / $0.

Processing time
Orders are prepared and dispatched within 1–3 business days after payment is confirmed. Orders are shipped from our partner fulfillment warehouses.

Delivery time
Once shipped, orders usually arrive within 7–15 business days, depending on your country and local carrier. Delivery may take a little longer during holidays and peak seasons (Black Friday, Christmas).

Order tracking
As soon as your order ships, you will receive an email with your tracking number so you can follow your package every step of the way. Tracking information may take 2–3 days to update after dispatch.

Where we ship
We currently ship to Spain, the rest of the European Union and the United States.

Customs and import fees
We aim to deliver your order without extra charges. If you are ever asked to pay an unexpected import fee on delivery, please contact us before paying and we will help you.

Lost or delayed packages
If your order has not arrived within 20 business days of shipping, contact us at trufflyy@gmail.com and we will investigate and send a replacement or a full refund.